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Tuesday, November 3, 2026

PhilHealth warns public against scammers impersonating CEO for money

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The Philippine Health Insurance Corporation (PhilHealth) on Tuesday warned the public against individuals impersonating its Chief Executive Officer, Beverly Lorraine Ho, to solicit money and conduct unauthorized transactions.
Philippine Health Insurance Corp. INQUIRER file photo / GRIG C. MONTEGRANDE

MANILA, Philippines — The Philippine Health Insurance Corporation (PhilHealth) on Tuesday warned the public against individuals impersonating its Chief Executive Officer, Beverly Lorraine Ho, to solicit money and conduct unauthorized transactions.

In an advisory, PhilHealth said that social media posts, emails, or messages requesting money or donations in the name of the agency or its officials are “fraudulent and part of an illegal scam.”

READ: PhilHealth chief: Working primary care system key to expanding benefits

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“PhilHealth strictly clarifies that neither Dr. Beverly Lorraine Ho nor any official or employee of PhilHealth is authorized to solicit funds, donations, or personal bank transfers from the public or our partners,” it noted. 

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PhilHealth then encouraged those who have encountered suspicious posts of impersonating individuals to report the incident to the PhilHealth Corporate Action Center or the nearest regional or local PhilHealth office. 

READ: PhilHealth eyes faster benefit expansion to cut out-of-pocket costs

“PhilHealth reminds the public that all legitimate transactions and inquiries must be routed through our PhilHealth Regional Offices (PROs) or Local Health Insurance Offices (LHIOs),” it added. 

Its official communication platforms are the following:

  • Official Website: www.philhealth.gov.ph 
  • 24/7 Corporate Action Center Hotline: (02) 86622588
  • Mobile Hotlines:
  • Smart: 0998-857-2957 | 0968-865-4670
  • Globe: 0917-127-5987 | 0917-110-9812
  • Email: [email protected]
  • Facebook: PhilHealth Official (@PhilHealthOfficial)
  • X: @teamphilhealth
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