Enterprise AI use to fuel demand for cloud services
By Meryl Kao / Staff Reporter
Cloud service management company eCloudvalley Digital Technology Co (伊雲谷) yesterday said that it expected the growing use of artificial intelligence (AI) agents among enterprises to fuel demand for cloud services, systems integration and long-term subscriptions as early adopters are entering the full deployment stage from proof-of-concept trials.
ECloudvalley, which integrates and deploys public cloud services from Amazon Web Services, Microsoft Corp’s Azure and Alphabet Inc’s Google Cloud for enterprise customers, unveiled its first extensive enterprise AI portfolio yesterday.
The portfolio integrates services from eCloudvalley’s subsidiaries — CloudRiches Digital Technology Co (雲馥數位), Dynacloud Co (雲動力資訊), NeuroBrain Dynamics Inc (創智動能) and eCloudEdge Digital Innovation Co (雲界數位創新) — to support large-scale AI deployment.
ECloudvalley Digital Technology Co chairman MP Tsai, center, and the head of the company’s AI business unit, Christine Wang, far left, attend a press conference in Taipei yesterday.
Photo: Meryl Kau, Taipei Times
The company aims to address tool fragmentation, data silos, cybersecurity, cost and governance challenges as the use of AI agents expands, it said.
It also aims to help companies scale AI from individual proof-of-concept trials to cross-department deployment, the company said.
“As the use of AI agents expands, enterprises’ cloud consumption will also grow,” eCloudvalley founder and chairman MP Tsai (蔡佳宏) said.
Major cloud service providers are offering incentives to capture this growing demand by encouraging customers to use AI models available on their platforms, Tsai said.
As it is time-consuming and costly to build private on-premises cloud infrastructure, new enterprise cloud service adopters usually turn to public cloud services to gain quick access to AI models, he said.
As a result, eCloudvalley is gaining new customers, while existing customers are also increasing their cloud consumption as they expand AI applications, he added.
The trend is also driving recurring demand for cloud consumption, platform subscriptions, AI governance and maintenance services, Tsai said.
ECloudvalley’s customer renewal rate is about 96 percent, while one-off projects account for only a small portion of its business, he said.
Since last year, eCloudvalley has seen more enterprises adopt AI agents, eCloudvalley AI business unit head Christine Wang (王玟樺) said.
“Nearly all customers that conducted AI agent POC trials with the company over the past two to three years have moved into production environments,” she said.
Some enterprises have also expanded from adopting a single AI agent to second and third agents integrating into daily operations, she added.
Most early adopters expand AI applications to other departments, including customer service, finance, maintenance and manufacturing, after completing their first projects, Wang said.
Enterprises therefore need to track how many AI agents they have, who developed them, the models and data they use, their access permissions, costs and effectiveness, she said.
To address this, eCloudvalley introduced the Multi-AI Agent Hub and ECV AI Governance platform to integrate agents across platforms and departments, while centrally managing models, data, access rights, costs and execution records, Wang said.
Looking ahead, enterprises need AI agents to operate continuously and reliably, making the usage limits common in individual subscription services unsuitable, Tsai said.
eCloudvalley plans to discuss new collaboration models with enterprise customers, Anthropic PBC and OpenAI, leveraging its systems-integration capabilities and forward-deployed engineering team, he said.
KioskNews shows a cleaned-up reading view extracted from the publisher’s page — the original always lives on their site, not ours.