Fists clenched, voice raised: Another Singapore bus captain abused on the job, the fourth reported case since May

A man shouts at a Go-Ahead Singapore bus captain on service route 136 on November 4, 2026 after alighting from the bus station along Ang Mo Kio Avenue 6. — Screenshots from Facebook/Sgfollowsall

First Published: Saturday, 07 Nov 2026 11:03 AM MYT

SINGAPORE, Nov 7 — A Go-Ahead Singapore bus captain was verbally abused and allegedly threatened by a male commuter on Wednesday (November 4).

This is the fourth such reported case since May, despite the recent sentencing of a man to 11 months’ imprisonment for punching a SBS Transit bus captain.

The latest incident on board Go-Ahead Singapore (GAS)-operated bus service 136 happened along Ang Mo Kio Avenue 6.

A video of the incident circulating on social media shows a male commuter standing next to the bus captain while the bus is in transit.

He is seen speaking loudly, even leaning forward at one point with his fists clenched, punching into the space in front of the bus captain.

The bus captain does not raise his voice and continues talking to the man throughout in a seemingly calm manner.

A GAS spokesperson told AsiaOne that its preliminary investigations indicate that the man had gestured for the bus captain to move forward at the bus stop along Ang Mo Kio Avenue 6.

In response, the bus captain acknowledged and signalled back for him to wait as the bus was already about to enter the bus bay.

The bus captain was also unable to open the door for any commuters at that point due to the presence of a concrete barrier at the entrance to the bus stop.

This, the spokesperson said, was to avoid compromising the safety of commuters.

However, when the man boarded the bus, he was agitated and allegedly began verbally abusing the bus captain, who tried to explain the situation.

According to GAS, the encounter ended after about two minutes when the commuter moved towards the rear of the bus.

Abuse of any kind is never acceptable: Go-Ahead Singapore

Commenting on the incident, GAS said that its bus captains work hard to keep commuters safe and on time.

“Abuse of any kind towards them is never acceptable, and we do not tolerate it. We stand firmly behind our bus captain and are giving him our full support.”

Asked if it intends to lodge a police report, GAS said it is reviewing the incident, including footage from the bus’s closed-circuit television, and will not hesitate to take the matter further with the relevant authorities.

Under the Land Transport Authority’s Conditions of Carriage, those who behave disruptively or harass public transport workers can be asked to alight the bus and be referred to the police.

Those found abusing, intimidating, or harassing public transport workers could also face fines and imprisonment if convicted under the Protection from Harassment Act. — AsiaOne