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Thursday, October 29, 2026

Pensioner pocketed £225k compensation for 'unsaleable' house – after she sold it for £780k

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A "dishonest" pensioner who claimed her house was worthless and "unsaleable" after a series of sewage floods - then flogged it for £780,000 - is facing a £225,000 court bill over her compensation fraud.

Karen Imber sued after her home in Woodford Green, Essex, was inundated by floods of sewage three times between 2006 and 2014, causing substantial damage, which she claimed wiped out the entire value of the property.

Claiming compensation from Thames Water, the 68-year-old said her £817,000 home was left "unsaleable" due to the history of flooding, going on to settle her case for a £225,000 payout in 2023.

But she was hauled to court after Thames Water learned that her house - far from being worthless - was actually sold for £780,000 a month before she even agreed the compensation.

In a ruling at the High Court, a judge has now found that Mrs Imber has no prospect of defending a "fraud" claim against her, and gave judgment for the water company.

Deputy Master Alexandra Marzec ordered her to repay the cash she received, and paved the way for Thames Water Utilities Ltd - if it chooses - to pursue Mrs Imber for damages arising out of her "fraudulent misrepresentation," on top of the £225,000 bill handed to her by the judge.

The judge said that "ordinary decent people would plainly regard it as dishonest" for Mrs Imber to pocket a payout based on an allegedly "unsaleable" house which had in fact been sold.

Former home of Karen Imber, who was involved in flooding row with Thames Water

Former home of Karen Imber, who was involved in flooding row with Thames Water (Supplied by Champion News)

Giving her ruling, the judge said Mrs Imber's home in Warley Road, Woodford Green, had been inundated with sewage water in 2006 and 2007, after which she received £500,000 compensation from Thames Water.

But she was flooded again in 2014, launching a second claim against Thames Water, with her experts saying that the property would have been worth £817,000 but for the flooding.

However, the expert said he thought there would be "no willing buyer" for the property given its chequered history, meaning its value had been wiped out.

The case went to mediation in 2023, during which Mrs Imber stated she "is trapped [in the property], as she cannot sell it in light of the repeat in 2014 of the serious flooding issues at the property."

She claimed the property was therefore "unsaleable" and that her loss arising from the flooding was the total value of the house, plus other sums totalling £144,000 to mark increased insurance premiums and damages for distress and inconvenience.

Karen Imber, who was involved in flooding row with Thames Water

Karen Imber, who was involved in flooding row with Thames Water (Supplied by Champion News)

However, she went on to agree a settlement sum totalling £225,000 on September 6, 2023, which was paid to her a week later.

"At the time the settlement agreement was concluded, Thames Water did not know that, before the mediation, the defendant had accepted an offer to buy the property for the sum of £780,000; and that subsequently, she had exchanged contracts on 2 August and completed the sale on 3 August 2023," said the judge.

"The sale price was about £37,000 below the market value given to the property by the defendant's expert on the hypothetical basis that no flooding had occurred.

"When Thames Water learned of these matters, it brought a claim against the defendant for fraudulent misrepresentation, seeking rescission of the settlement agreement, repayment of the settlement sum and/or damages."

In court, Thames Water lawyers argued that, although her claim that the property was "unsaleable" was a statement of opinion, the statement implied that it had not been sold and there was no prospect of a sale.

The statement was a "continuing representation" in the course of negotiations and when it became untrue, Mrs Imber was under a duty to correct it and tell Thames Water about the offer, the company's barrister James Davies claimed.

Urging the judge to grant a summary judgment against Mrs Imber, he said that, in the circumstances, she had "no real prospect of defending a claim for fraudulent misrepresentation."

In her defence, Mrs Imber claimed that she had told the mediator of the offer, believed it had been communicated to Thames Water, and thought there was no further duty on her to say anything.

Giving judgment, Deputy Master Marzec said: "In my judgment, Thames Water will clearly succeed in establishing that, before the settlement agreement, the defendant made representations of fact...that became false and that the defendant had a duty to, but did not, correct."

Although the assertion that the house was "unsaleable" was a matter of opinion, it implied that she had not sold it and there was no prospect of her doing so, he said.

"The critical point is that, on her own case, she knew that by 3 August 2023 the property had been sold for £780,000 and that she was moving out of it," he continued.

"That was not some peripheral development in the background to the dispute. It represented a fundamental change in the factual basis upon which she had been advancing her claim, and indeed in her own life.

"In the mediation statement she had asserted that she was 'trapped' in the property because it was 'unsaleable', and she sought damages for diminution in value on the footing that there was effectively no market for it.

"By the time settlement negotiations continued in August 2023, she knew that she was no longer trapped in the property, that the property had in fact been sold, and that the central factual premise upon which her claim had been presented no longer reflected reality.

"In my judgment, ordinary decent people would plainly regard it as dishonest to continue to pursue and to settle a legal claim based on the contention that a property was unsaleable after the property had in fact been sold, without informing the opposing party of that fact.

"They would do so even if they knew that the defendant had previously disclosed an accepted offer, or that she did not appreciate that lawyers would regard her mediation statement as containing continuing representations.

"Ordinary people would regard the completed sale as destroying the central basis on which the claim for diminution of value had been advanced."

He said there was "no real prospect" of Thames Water failing to establish misrepresentation, the company's reliance on that in coming to the settlement, and dishonesty.

"The defendant therefore has no real prospect of defending the claim. Summary judgment will be entered. The appropriate relief is rescission, and I will therefore rescind the settlement agreement and order that the defendant repay to the claimant the settlement amount."

He said that, if Thames Water wants to pursue a damages payout against Mrs Imber, then the amount due would have to be assessed at a further hearing.

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