Taiwan Railway shortens online ticket booking cutoff to 5 minutes

Taiwan Railway Corp. (TR) will allow passengers to buy tickets online up to five minutes before departure, instead of 30 minutes, effective today(Nov. 10), the company said Monday.

The deadline for changing tickets online will also be extended, allowing passengers to make changes up to 30 minutes before their original train’s departure, compared with the current one-hour cutoff, TR said in a news release.

The state-run railway operator is also updating its mobile app to allow passengers to collect multiple tickets across all fare categories on a single mobile phone.

A Taiwan Railway Corp train is pictured in an undated photograph.

Photo: Taipei Times

Previously, the app allowed users to collect only one full- fare ticket along with multiple discounted tickets for children or senior citizens.

The update will remove that restriction, allowing multiple tickets across all fare categories to be accessed on one device.