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Friday, November 13, 2026
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The Japan Times·Japan·

As a crippling outage causes chaos in Japan, the fax gains favor

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Elizabeth Beattie

Microsoft 365 is struggling to fix a global outage that has affected its widely used apps Outlook, Teams and AI software Copiliot.

Microsoft 365 is struggling to fix a global outage that has affected its widely used apps Outlook, Teams and AI software Copiliot. | reuters

Nov 13, 2026

Workers and companies in Japan are grappling with the effects of a globally crippling outage that has struck Microsoft 365 and its widely used apps Outlook, Teams and AI software Copiliot.

On Friday morning, as employees in Japan prepared for their working day, many were met with error screens, and faced rescheduling meetings and disruptions to their work.

“I couldn’t open Outlook and panicked … I got in touch with my boss and was told to stay home,” one person posted on X.

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