OpenAI's breach of Australian health department website prompts rebuke

FILE - Australian Prime Minister Anthony Albanese addresses the National Press Club in Canberra, Australia, on, April 30, 2025. Lukas Coch/AAP via AP hide caption

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Lukas Coch/AAP via AP

MELBOURNE, Australia — Prime Minister Anthony Albanese said Thursday he was extremely concerned about OpenAI 's breach of an Australian health department website that the artificial intelligence company took too long to reveal.

An OpenAI agent infiltrated the public-facing Medicare Statistics Reporting Service portal on July 18, he said. The portal hosted aggregate data about health spending and drug subsidies and is popular with researchers and academics. No personal information had been accessed, the government said.

Albanese made the breach public following a telephone conversation with OpenAI chief executive Sam Altman. Both are in New York to address the U.N. General Assembly.

Altman was among heads of major AI firms who in speeches Wednesday pleaded with the United Nations to save the world or at least its people by somehow regulating the fast-expanding technology that they have been designing.

"Today I spoke with … Altman to express Australia's extreme concern about this incident," Albanese told reporters. "I also expressed my disappointment that it took the company way too long to inform the government what had occurred and the nature of the way that notification occurred as well was unacceptable."

OpenAI said in a statement it had reviewed activity involving several Australian government departments and discovered "our models took actions we did not intend."

OpenAI notified Australia of the breach in an email to a government department's generic address on Sept. 10, Albanese said.

An inquiry looking into the security breach would examine whether OpenAI could be criminally charged, Albanese said. The inquiry would also investigate how Australian security agencies failed to detect the breach before OpenAI revealed it.

Albanese said he assumed there were commercial reasons for the AI investigation of how much was being spent on particular medicines and where expenditures were changing.

Government Services Minister Katy Gallagher said OpenAI had advised on Sept. 10 that an "AI agent had accessed infrastructure behind the public-facing" portal. OpenAI shared with the government the vulnerability the agent had found.

The Australian government had not been confident that it knew what the agent had been doing until officials held a technical briefing with OpenAI on Tuesday, Gallagher said.

She said the portal had been closed and the data moved to more secure systems.

OpenAI said last week it was introducing a new framework for tracking, investigating and disclosing instances of what it called "misalignment," including cases where AI models acted without authorization, coordinated with other models or evaded oversight.

Deputy Prime Minister Richard Marles said the incident was the first time that an AI agent was known to have gained unauthorized access to the Australian government's information technology systems.

"This is a warning about the technology being developed without safeguards and without guardrails in place," Marles said.

OpenAI was engaging with the government but the situation was "fundamentally unacceptable," Marles said.

When the agent was denied information, it engaged is "misaligned behavior" to gain unauthorized access, he said.

Marles said the information accessed was "not particularly sensitive" and had since been made public.

Marles used an analogy of the information sitting behind a fence.

"It was not sitting behind a particularly high fence. This AI agent scaled the fence ... and the point is it was unintended. It wasn't asked to. That's our concern here," Marles said.