Square’s new kiosk lets you talk to AI for help with your order
is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme.
Square is launching new hardware: a big kiosk for ordering things that has a touchscreen and lets you talk to an AI. It’s called the Square Kiosk.
Square says the Kiosk, which has a large pill shape, has an “agentic, conversational voice layer” that “fully understands a seller’s menu and listens and responds in real time, enabling customers to order the way they’d naturally talk to staff.” While talking with the AI agent, you can do things like ask questions and request modifications and substitutions.
Image: Square
The touchscreen on the Kiosk is 21.5 inches, and the device can welcome you as you approach thanks to presence detection, Square says. When it’s time to pay, you can use the contactless payment reader or card slot.
The Square Kiosk is available starting today at $1,999 for businesses with a Square Plus or Premium subscription and will also have a $99-per-device monthly software fee.
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