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Tuesday, November 10, 2026

LTFRB summons taxi operator for overcharging complaint

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The Land Transportation Franchising and Regulatory Board (LTFRB) on Tuesday summoned the operator of a taxi accused of overcharging a senior citizen passenger traveling from the Ninoy Aquino International Airport (Naia).
The Land Transportation Franchising and Regulatory Board logo and its office in Quezon City. FILE IMAGE

MANILA, Philippines — The Land Transportation Franchising and Regulatory Board (LTFRB) on Tuesday summoned the operator of a taxi accused of overcharging a senior citizen passenger traveling from the Ninoy Aquino International Airport (Naia).

In a statement, the LTFRB said it had issued a show-cause order directing the taxi operator to explain in writing why its Certificate of Public Convenience should not be suspended or canceled over the incident.

READ: Taxi drivers warned vs overcharging, other violations amid Undas rush

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LTFRB acting chair Greg Pua Jr. warned that not honoring the summon may result in legal consequences.

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The case stems from a viral video online that showed a taxi, with license plate NBS-8720, charging a senior citizen passenger P750 just for a short trip from Naia Terminal 3 to a bus terminal in Buendia, Pasay City.

Initial reports from the LTFRB showed that a concerned netizen followed the taxi after they noticed the presence of a conductor inside the cab as conductors are only usually found on passenger buses.

The suspicion was verified once the senior citizen passenger confirmed that he was charged P750 for the trip.

“This is an unacceptable practice. Senior citizen man o hindi, walang karapatan ang sinumang taxi driver na maningil ng higit sa itinakda ng LTFRB,” Pua said.

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(This is an unacceptable practice. Whether a senior citizen or not, no taxi driver has the right to charge more than what is set by the LTFRB.)

“We will look into this matter and we assure the public of quick action,” he added. /jpv

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