Microsoft outage live updates: Outlook, Teams, Copilot hit across the world as boss says it does not appear to be a cyber attack
By MARK DUELL, DEPUTY CHIEF REPORTER
Updated:
Follow the Daily Mail's coverage as Microsoft users experience disruption and the tech giant works to resolve outages impacting some of its most popular services:
Key Updates
FULL STORY - Efforts to fix outage are 'not going as expected'
Microsoft is struggling to fix the widespread outage that has knocked out various platforms for millions of people worldwide.
The company has acknowledged that efforts to restore services were 'not taking as expected'.
Read the Daily Mail's latest report on the situation by clicking here.
Global impact of Microsoft outage
Multiple governments around the world are reporting Microsoft outages, including in Australia, India and Japan.
ChatGPT owner OpenAI says 'tools are not working as expected'
OpenAI, the company behind ChatGPT, also reported issues while the Microsoft outage was ongoing.
'We're investigating an issue with Microsoft connectors where new connections may be broken and tools are not working as expected,' OpenAI said in a statement on its website.
'We'll share an update when we know more.'
What is the latest situation with the Microsoft outage?
In an update this morning, Microsoft said that although it had managed to get servers operating multiple times overnight UK time, those servers had crashed.
The tech giant said it had tried several solutions to mitigate the problems, including isolating parts of its infrastructure and shifting traffic to alternate routes.
'We've monitored the status of the changes applied to improve serviceability and confirmed that change is not taking as expected,' the company said.
Microsoft says outages don't appear to be result of cyber attack
Microsoft executive vice-president Charles Lamanna said the outages did not appear to be the result of a cyber attack.
'We regret that today's outages caused disruptions for our customers, and we are working to address the issue,' he wrote on X.
'We will continue to share more information as soon as we have it, and for now I can confirm that there is no indication this is the result of malicious or cyber activity.'
When did the Microsoft outages begin?
Monitoring website Downdetector first showed a spike in users reporting problems with Microsoft Teams in the UK at around 6.15pm yesterday.
Issues are still being reported this morning.
Which services are affected by the outage?
Affected products included instant messaging service Teams, AI service Copilot, Outlook emails and some aspects of Microsoft's Cloud services, among others.
Microsoft outages as tech giant works to restore services
Good morning and welcome to the Daily Mail's live coverage on the Microsoft outage.
Users are experiencing major disruption today while the tech giant works to resolve issues impacting some of its most popular services.
Stay with our liveblog throughout the day for all the latest updates.
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