Asos customers told online retailer ‘hacked’ in phone alert

Thousands of Asos customers have been sent a phone alert saying the retailer has been hacked.

Customers received a mobile app notification on Tuesday, titled “Asos hacked”, which directed them to a Telegram account.

The message read: “Dear ASOS DPO and IT, we have full compromised the Snowflake instance. Engage with us, or we will leak it,” followed by the Telegram link.

Shares in the company tumbled by more than 10% on Tuesday morning as a result.

The company has been contacted for comment.

The alleged hack refers to cloud firm Snowflake, which stores data for many major companies.

It has been the reported subject of a number of data breaches in recent years, including an attack on Ticketmaster which saw customer details stolen.

Asos, which also owns brands including Topshop and Miss Selfridge, has 17 million customers globally.

The UK is the group’s largest market, representing 49% of all revenues in the first half of the latest financial year.

The fast fashion firm is currently undergoing a major turnaround programme in a bid to halt declining sales and return to profit.

It comes after raft of UK retailers were targeted by cyber attackers over the past two years, including Marks & Spencer and Harrods.