17,000 Hong Kong Disneyland ticket QR codes stolen, online sales suspended

Hong Kong Disneyland Resort has reported to police the theft of 17,000 ticket QR codes from its online ticketing system and suspended sales through its website, the South China Morning Post has learned.

A source said on Saturday that an IT worker at the amusement park on Lantau Island had detected anomalies in the resort’s computer system, only to discover the QR code theft.

Police have classified the case as access to a computer with a criminal or dishonest intent, and the Lantau district crime squad is investigating.

Disneyland suspended online ticket sales and hotel bookings on its website after reporting the incident.

A spokeswoman for the amusement park said the company had detected the cyber incident on Friday and had taken immediate action and safeguarding measures.

“Hong Kong Disneyland strongly advises guests to purchase park tickets directly through official channels or contracted travel agents and platforms,” the spokeswoman said.

She also confirmed that the park had reported the case to police and would notify the Office of the Privacy Commissioner for Personal Data.

A spokesman for the privacy watchdog said it had not received any reports from Hong Kong Disneyland and would reach out to the company to gauge the incident.