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Saturday, September 26, 2026

Andy Burnham orders flagship public London rail company to up game after summer of disruption

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Andy Burnham has warned a major London commuter rail company that it must improve its services after a summer of delays, disruption and cancellations.

Passengers on South Western Railway have suffered delays and cancellations (PA)

Passengers on South Western Railway have suffered delays and cancellations (PA)

PA Archive

The Prime Minister told how he is going to summon rail chiefs to to try to improve rail services under the Government’s nationalisation programme.

He is to host a rail summit later this year amid growing questions over the benefits of bringing rail firms back into public ownership.

The former Mayor of Greater Manchester told BBC South: “It will get better.

“I have experience of taking over public transport and then using that public control to deliver public benefit and I would be the first to acknowledge that the railways aren't there yet and we need to get our hands on it, a grip on it….and change the way the railways are working.

“We've had a difficult summer across the railway network, across all of England and the UK, to be honest.

“It isn't good enough.”

Prime Minister Andy Burnham warned that the UK is ‘over-exposed’ to global volatility (Jonathan Brady/PA)

Prime Minister Andy Burnham says rail services need to improve

PA Wire

The new Prime Minister added: “I think there's a long hangover from privatisation, if I'm honest with you.

“It led to high fragmentation, a breakdown in relations between the staff running the system and the management. The railways are in need of repair and that will take some time.

“I realise passengers can't wait forever, that's why I'm calling a rail summit for later this year to get underneath all of these issues, get a grip on the problems and also start to make rail travel more affordable for people too.”

A number of other rail companies had worse cancellation levels this summer than South Western Railway, with the highest proportion on Avanti West Coast, followed by CrossCountry and London Overground, according to analysis of data from the Office of Rail and Road.

<p>EMBARGOED TO 1200 MONDAY JUNE 15 File photo dated 30/11/16 of the Mayor of London Sadiq Khan unveiling the world's first hydrogen double-decker bus before opening the International Zero Emission Bus Conference and Summit at City Hall. Mr Khan declared that the capital is "leading the charge in sustainable transport" after its 3,000th zero-emission bus was unveiled. Issue date: Monday June 15, 2026.</p>

Lord Sadiq Khan is taking some London buses back into public ownership

PA

South Western Railway last week launched Improving Your Railway, acknowledging recent challenges and setting out its short, medium and long-term plans to deliver a more reliable railway.

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