HSBC third-quarter profit jumps 45.5pc but misses forecasts amid job cuts and AI push

People alight from a tram outside the HSBC bank headquarters in Hong Kong on October 27, 2026, ahead of the bank’s third quarter results announcement. — AFP pic

First Published: Tuesday, 27 Oct 2026 5:28 PM MYT

HONG KONG, Oct 27 — Banking giant HSBC said Tuesday that net profit in the third quarter rose less than expected, as it carries out sweeping job cuts and an AI expansion.

Profit attributable to shareholders rose 45.5 per cent year-on-year to US$7 billion (RM28.6 billion) from July to September, the bank said in a filing to the Hong Kong stock exchange.

That figure was up from US$4.87 billion a year earlier, but fell short of the US$7.3 billion market estimate.

HSBC has been carrying out job cuts and a global restructuring since CEO Georges Elhedery took the helm two years ago, turning the London-headquartered bank’s focus to core Asian markets.

Pre-tax profit in the third quarter grew 32 per cent to US$9.6 billion, with revenue increasing by US$800 million to US$18.6 billion, the filing said.

HSBC also approved a third interim dividend of US$0.10 per share, and announced a second US$1 billion buyback after completing one in the previous three months.

“As we simplify HSBC, we are creating greater capacity to invest, grow and deliver strong returns for our shareholders,” Elhedery said in the filing.

The third quarter performance “shows that in a more complex world, clients continue to turn to us to navigate uncertainty and seize new opportunities”, he added.

However, Tuesday’s results left investors disappointed.

Shares in Hong Kong plunged more than 6 per cent, at around HK$133.5 apiece, during afternoon trading, wiping out the morning’s gains.

Cuts and AI 

Restructuring and cost-saving actions, which include selling off a series of business units this year, have saved the bank US$1.4 billion since 2025, according to its report.

HSBC has also been increasingly adopting artificial intelligence in its operations, which Elhedery has said “will change how work is done across industries, impacting some jobs, transforming others.”

The lender told AFP this month that it was “in a consultation period” after the Financial Times reported it was planning sweeping cuts to its UK wealth management business, which is estimated to employ hundreds of relationship managers.

The cuts are “part of a push to use AI to help serve wealthy clients”, the FT said.

Citing “people familiar with the plans”, the newspaper said “about half of the business’s management and specialist roles are expected to go, while the reduction in the ranks of financial advisers will be closer to 70 per cent”.

The bank said in Tuesday’s filing that it remained “confident in achieving the targets” set out this year, including a return on tangible equity of 17 per cent or better through 2028.

“We continue to target year-on-year growth in revenue from 2026 to 2028, rising to five per cent growth in 2028 compared with 2027,” it said.

It expects banking net interest income of at least US$46 billion for 2025. — AFP