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Monday, November 9, 2026

Just one in seven staff at the Department for Work turn up by midday

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Fewer than one in seven Department for Work and Pensions civil servants are arriving at the office by midday, the Daily Mail can reveal. 

Just 317 of 2,245 of the staff paid to get Britons back into work were at the department's headquarters by noon on a recent Friday – leaving more than three-quarters of the building's 1,395 spaces empty. 

Researchers from think-tank the Centre for Government Reform (CGR) stood outside Caxton House, the DWP's central London office, to count the number of staff entering.

They spotted just 26 employees arriving between 7am and 8am and 114 arriving by 9am – representing 5 per cent of Caxton House's total headcount. 

The total rose to 220 by 10am and 278 by 11am, reaching 317 by midday – 14 per cent of the office's workforce.

It comes amid rising criticism of bureaucrats for flouting rules requiring them to come into the office 60 per cent of the working week.

Just 317 of 2,245 of the staff paid to get Britons back into work were at the department's headquarters by noon on a recent Friday 

The Department for Business and Trade, for example, has claimed it has an occupancy rate of 80 per cent. But its London offices only have space for 1,058 of its allocated 3,699 staff, suggesting a true occupancy rate of just more than 20 per cent.

In order for the DWP to meet its target, 1,350 staff would need to be at their desks on an average day. 

Commenting on the findings, the Tories' Cabinet Office spokesman Mike Wood said: 'It's little wonder Britain has a benefits bill spiralling out of control when the department responsible for tackling it can't even get its own staff to turn up for work.'

CGR chief executive Ameer Kotecha said: 'This epitomises a system where rules are set but not enforced, and where nobody seems to be measuring if the public is getting value from the estate it funds.'

A DWP spokesman said: 'This is a flimsy basis for sweeping claims about an entire department. We publish data on in-office attendance, and ours shows that we are meeting published targets.'

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