Co-op confirms job cuts as part of £200m cost-saving plan after cyber attack

The Co-op has announced staff redundancies as part of a £200 million efficiency plan, after reporting widened first-half losses following a difficult start to the year.

For the six months to 4 July, the mutual posted underlying pre-tax losses of £92 million, up from £75 million a year ago when it was hit by a damaging cyber attack.

Statutory half-year losses deepened to £86 million from £50 million previously. The business cited weak consumer confidence alongside £78 million in additional expenses, including higher labour taxes.

Interim chief executive Kate Allum said roles were being cut under the £200 million cost-saving scheme to offset higher overheads and secure long-term stability.

She declined to specify how many redundancies would affect its 54,000-strong workforce, insisting it was "not just about jobs going but also being created".

The financial update follows a difficult year for the firm, which was shaken by last April’s cyber attack and forced to defend itself against recent claims of a "toxic" environment.

A management shake-up has followed, with former chief executive Shirine Khoury-Haq stepping down in March, followed by ex-chairwoman Debbie White in August, while managing director Matt Hood quit earlier in the summer.

The Co-op said its latest half-year saw sales rise 2.4 per cent across the group, which runs more than 2,300 food stores and 800 funeral homes across the UK.

Sales at its food stores lifted 2.6 per cent, but this is compared with a year earlier when the costly hack in April 2025 knocked first half revenues by £206 million and delivered an £80 million blow to profits.

The group said food sales growth was at least 2.6 per cent into the second half and back to pre-cyber attack volumes thanks to recent revival efforts, such as investing in promotions including its Aldi price match.

Ms Allum, who took the reins at the end of March, said: “The first half was characterised by difficult markets and low consumer confidence, especially for food retail.

“Against those conditions, we made decisions to drive trade – investing in promotions and investing in our stores – while also mitigating rising costs.”

She said trading was turning around, with shoppers spending more and visiting its food stores more frequently, but said there was “more work to do”.

Ms Allum added: “Conditions remain challenging, but we see reasons for confidence across our portfolio, having delivered strong growth in areas such as online convenience shopping and funerals.

“We expect to see a stronger performance in the second half than the first, with sales growth and improvements in profitability.”

She told the Press Association that the group had also been focusing on its culture after reports earlier this year that senior managers had complained of a “toxic” environment at the retailer.

“We’ve been listening and doing and explaining and making sure we’re communicating in the best way possible,” Ms Allum said.

The group is also pressing ahead with a planned takeover of smaller rival Southern Co-op in what will add 330,000 members to its existing seven million, as well as about 300 food, funeral and Starbucks coffeehouse sites.

The Competition and Markets Authority is investigating the deal and has concerns over some local areas where it believes competition could be “substantially” lessened.

The firms had until 22 September to put forward measures to resolve any potential competition issues or face a full-scale Phase Two investigation.